At Gin & The Banker, we understand the sentimental value of your jewelry, and we encourage our customers to take proactive measures to safeguard their cherished pieces. Please carefully read and adhere to our policy regarding lost or stolen jewelry:

1. Customer Responsibility:

Gin & The Banker does not assume responsibility for lost or stolen jewelry after the point of purchase.

Customers are responsible for taking precautions to prevent loss or theft.

2. Care and Maintenance:

Regularly remove your jewelry for cleaning and inspection. This practice ensures the longevity of your pieces and allows you to check for any signs of wear or damage.

3. Avoidance of Certain Activities:

Refrain from wearing jewelry while bathing, swimming, or engaging in vigorous exercise. These activities can increase the risk of loss or damage.

4. Insurance Recommendations:

Customers are strongly advised to explore jewelry insurance options to mitigate potential losses not covered by Gin & The Banker.

Insurance coverage is an additional layer of protection that customers can consider for their valuable items.

5. Customer Assistance:

In the event of loss or theft, Gin & The Banker may provide general advice on reporting incidents to local authorities, but we do not assume any financial responsibility for the replacement of the lost or stolen items.

6. Modifications to Policy:

Gin & The Banker reserves the right to modify or update this policy. Any changes will be communicated through official channels.

By purchasing from Gin & The Banker, customers acknowledge and accept the terms of this policy. We appreciate your understanding and cooperation in safeguarding your valuable jewelry.

For any inquiries or clarification, please contact our customer service team at info@ginandthebanker.com. 

Thank you for choosing Gin & The Banker.

Sincerely,
Gin & The Banker Team